Privacy Policy
This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, and the applicable rules, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules”).
This Privacy Policy explains how Primus Civil Services Academy (referred to as “we,” “us,” or “our”) collects, uses, stores, protects, and discloses your personal information when you use our official website – primusias.com (the “Website”), and any associated mobile applications (the “App”).
Please read this Privacy Policy carefully in conjunction with our Terms of Use. If you do not agree to any part of this policy, you should not use our Website, App, or services. Your continued use signifies your acceptance of this Privacy Policy and our Terms of Use.
For the purposes of this policy, any access to our Website or App, including downloading or interacting with our educational content and materials, will be referred to collectively as our “Services.” The combined mention of our Website and App will be called the “Platform.”
This Privacy Policy is a part of the Terms of Use of Primus Civil Services Academy’s Services. Capitalized terms not defined herein shall have the meanings given in the Terms of Use.
INFORMATION WE COLLECT
When you engage with the Platform—by registering, creating an account, subscribing to test series, attempting mock exams, posting content, or interacting via third-party platforms—we may collect personally identifiable information, such as:
Name, date of birth, gender, and demographic information
Email address, phone number, and mailing address
Profile photo and social media account details (including friend lists if permitted)
Exam preferences and academic interests
Payment-related details (for purchases made on the Platform)
We use this information to:
Verify your identity and manage your account
Provide and improve our Services
Notify you about updates, changes, or offers
Customize content based on your preferences
Conduct analytics, product development, and research
Fulfill legal and regulatory obligations
By registering on the Platform, you agree to share your information with us as necessary for the lawful provision of our Services. You may choose to discontinue usage, but withholding required data may limit our ability to offer you our Services.
Any user-generated content, such as posts, comments, likes, or reviews, is not considered personal information and may be used without further consent for promotional, analytical, or product development purposes.
INFORMATION COLLECTED AUTOMATICALLY
We and our third-party service providers may collect certain information automatically when you use our Platform, including:
Log Data: Browser/device type, IP address, operating system, access times, etc.
Device Information: Mobile device ID, OS, model, and network provider information.
Cookies: Small data files that help remember your preferences and usage behavior.
Web Beacons: Invisible images in emails or websites to monitor user engagement.
Mobile Analytics: Used to understand usage trends and app performance.
Payment Gateways: For paid features, secure third-party gateways manage transactions. We do not store card information and disclaim liability for gateway-related data breaches.
INFORMATION SHARING & DISCLOSURE
We do not sell or disclose your personal information without your consent, except in the following cases:
When required by law, legal process, or governmental authority
With service providers or business partners who assist in operating our Platform
For improving, analyzing, or securing our Services
During mergers, acquisitions, or other business transfers (with prior notice)
DATA SECURITY
We implement reasonable technical and organizational measures to safeguard your personal data. While we strive for complete security, data transmission over the internet can never be entirely secure. You acknowledge that any information shared with us is at your own risk.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
For any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: reachout@primusias.com
📞 Phone: 8971129696
🌐 Website: https://primusias.com