Shipping and Delivery
At Primus Civil Services Academy, we are committed to ensuring that all physical study materials and resources reach our students in a timely and efficient manner. This Shipping and Delivery Policy outlines the process and timelines for the delivery of such materials.
Dispatch and Delivery Timeline
Once your order is confirmed and payment is successfully processed, the dispatch process begins within 1-2 business days.
The general delivery timeline ranges from 3 to 7 business days, depending on your location and the courier service availability.
You will receive a confirmation email and tracking details once the shipment is dispatched.
Shipping Coverage
We deliver across India to all serviceable pin codes via reliable courier and postal partners.
In case your area is non-serviceable, we will contact you to arrange an alternative delivery solution.
Delays and Exceptions
While we strive to meet our delivery estimates, delays may occur due to unforeseen circumstances such as natural calamities, strikes, or logistical disruptions.
Primus Civil Services Academy is not liable for delays caused by third-party courier services but will assist you in tracking and resolving such issues promptly.
Shipping Charges
Any applicable shipping charges will be clearly mentioned during the checkout process.
Occasionally, free shipping may be offered as part of promotional campaigns or bundled course purchases.
Contact for Shipping Queries
For any questions related to shipping or delivery, please reach out to us at reachout@primusias.com or call us at +91 89711 29696.